We work to fulfill and deliver our orders to our amazing customers as quickly as possible. Due to the speed at which orders are fulfilled (normally within an hour) it is not possible to cancel an order once it has been placed. If you have changed your mind about your order, please see our return and exchange policy here.

Please note that in exceptional circumstances certain orders may be cancelled at the discretion of ThriveFully Kids Inc. if the product is listed at an incorrect price or for any other reason.